Terms of Service

Last Updated: 1/18/26

These Terms govern your access to and use of the website, platform, and services provided by Prestige Serves LLC, including but not limited to process serving, court filing (e-Filing), skip tracing, document retrieval, and litigation support services.

1. Acceptance of Terms

By submitting a service request, creating an account, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

2. Modification of Terms

Prestige Serves LLC reserves the right to update or modify these Terms at any time without prior notice. Continued use constitutes acceptance.

3. Independent Contractor Relationship

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship. Prestige Serves LLC operates as an independent contractor.

4. Services & Availability

We reserve the right to modify, suspend, or discontinue any service at any time. Service availability may vary by jurisdiction.

5. Electronic Communications

You consent to receive all communications electronically, including service confirmations, invoices, and notices.

6. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

7. Client Obligations

You agree to provide accurate, complete information and to use our services only for lawful purposes. You are responsible for ensuring documents are legally valid and properly authorized for service.

8. Third-Party Vendors & Data

We may rely on third-party vendors, databases, courts, or government systems. We are not responsible for delays or failures caused by third-party systems.

9. Fees & Payment

All services are prepaid unless otherwise agreed in writing. Each service address submitted constitutes a separate billable service.

10. No Refunds After Service Begins

Once service attempts have begun, all fees are non-refundable and non-transferable, regardless of outcome.

11. No Legal Advice

Prestige Serves LLC is not a law firm and does not provide legal advice.

12. Taxes

You are responsible for all applicable taxes associated with purchased services.

13. Subscriptions & Recurring Services

Subscription services renew automatically unless canceled. No refunds are issued for unused subscription periods unless required by law.

14. Right to Refuse or Cancel Service

We reserve the right to refuse, suspend, or cancel service for safety concerns, suspected fraud, non-payment, misuse, or legal non-compliance.

15. Authorized Users

If you authorize others to access your account, you remain responsible for their actions.

16. Data & Privacy

Your information is governed by our Privacy Policy.

17. Service Interruptions

We do not guarantee uninterrupted service and are not liable for downtime or system outages.

18. Limitation of Liability

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim. We are not liable for indirect or consequential damages.

19. Indemnification

You agree to indemnify and hold harmless Prestige Serves LLC from any claims, damages, or expenses arising from your use of our services.

20. Termination

We may terminate or suspend access immediately for violations of these Terms.

21. Intellectual Property

All website content, branding, software, and materials are owned by or licensed to Prestige Serves LLC.

22. Arbitration & Dispute Resolution

Any dispute shall be resolved through binding arbitration in the State of California, unless prohibited by law.

23. Class Action & Jury Trial Waiver

You waive the right to participate in class actions and waive any right to a jury trial.

24. Governing Law

These Terms are governed by the laws of the State of California.

25. Force Majeure

We are not liable for failure to perform due to causes beyond our reasonable control.

26. Severability

If any provision is deemed unenforceable, the remainder remains in effect.

27. Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and Prestige Serves LLC.